How can we help you today?
Step-by-step guides, plain-language FAQs, and the same content surfaced contextually inside the product. Designed for admins, managers, and employees.
Prefer structured documentation? The same guides are organised into tutorials, how-to, reference and explanation at /docs.
Browse by module
Getting started
Set up your account, roles, and first steps.
7 articles
Onboarding
Bring new hires into ASHR.work.
4 articles
Employees & directory
Add people, browse the directory, and edit profiles.
3 articles
Leave management
Apply, approve, and track time off.
6 articles
Attendance
Daily punches, regularisation, and attendance review.
2 articles
Shifts & scheduling
Shift templates, rosters, and schedule management.
2 articles
Performance appraisals
Self, manager, and peer reviews.
5 articles
Goals & OKRs
Objectives with measurable key results, checked in on through the period.
2 articles
1:1s
Shared agendas, private notes, and action items that carry forward.
2 articles
Calibration
Comparing ratings across a review cycle before they are published.
2 articles
Signature check-ins
Weekly values-based reflections, answered in Slack.
1 article
For managers
Your team overview and continuous feedback.
2 articles
Admin console
Org setup, roles, and configuration.
9 articles
Documents & letters
Personal vault and template generation.
3 articles
Policy acknowledgements
Reading a policy and confirming it, with the version you read pinned to the record.
2 articles
Organisation chart
Visual reporting hierarchy.
1 article
Holiday calendar
Regional holidays and countdowns.
2 articles
Reports & analytics
Headcount, leave, and performance KPIs.
5 articles
Slack app
Leave, approvals, and check-ins without leaving Slack.
1 article
Your settings
Profile, notifications, security, and appearance.
4 articles
Recruitment / ATS
Job openings, pipelines, interviews and offers.
2 articles
Offboarding & exit
Resignations, clearance and full & final.
2 articles
Talent matrix (9-box)
Performance-vs-potential succession planning.
1 article
Career growth plans
Individual development plans and check-ins.
1 article
Payroll & compensation
Salary structures, runs, payslips, tax and adjustments.
4 articles
Contractor payouts
Hourly and fixed-fee payouts with 194J/194C TDS and payment advices.
1 article
Expenses
File a claim, get it approved, and track it through to reimbursement.
2 articles
Benefits
The plans your organisation offers, and who is enrolled in each one.
2 articles
Announcements & feed
Company posts, reactions, kudos and celebrations.
2 articles
Recognition
Give kudos tied to company values, straight to the feed.
1 article
Asset management
Track devices and equipment across their lifecycle.
2 articles
Helpdesk
Employee tickets, SLAs and the agent queue.
2 articles
Concerns & grievances
Confidential grievance and POSH committee workflows.
2 articles
Surveys & eNPS
Pulse surveys, cycles and engagement trends.
2 articles
FAQs
Frequently asked questions.
2 articles
Concepts explained
Plain-language explainers of how ASHR.work works.
2 articles
Developers & API
Generate API keys, use the API, OAuth2, and webhooks.
3 articles
Popular guides
Admin console
Where do I see the admin audit log?
The audit log is a permanent record of important admin actions, showing who did what and when, for your org only.
Admin console
How do I build and launch a review cycle?
Build reusable appraisal templates from a shared question bank, set the rating scale and a submission deadline, then launch a review cycle for a period.
Admin console
How do I configure workforce types?
Six worker types — full-time to vendor worker — each with its own pay model, module eligibility, notice, durations and onboarding steps, editable per organisation.
Admin console
How do I set up employee ID formats?
Choose what your employee IDs look like — prefix, suffix, year of joining, department code, separators and numbering — and ASHR.work assigns them automatically.
Admin console
How do I configure leave escalation windows?
Set how many hours a manager has to act on a leave request before it auto-escalates to the next level.
Admin console
How do I turn modules on or off for my org?
Switch modules like Leave, Payroll or Recruitment on or off to control what your whole team sees in the app.