Quick answer
Surveys & eNPS lets admins build questionnaires (templates included), run them as one-off or recurring cycles with automatic invites and reminders, and read anonymous aggregate results — participation, eNPS score, per-question breakdowns and cross-cycle trends.
For employees
Open Surveys to see what's waiting for you. Answers are anonymous — results are only ever shown in aggregate.
For admins
The builder supports rating scales, multiple choice and open text, with an eNPS template ready to go. Cycles open and close themselves on schedule (recurrence supported); reminders go out automatically to non-responders. Results show participation rate, eNPS with promoter/passive/detractor split, per-question aggregates, and the trend line across cycles so you can see whether engagement is moving.
Results also carry a benchmark — this cycle against your own earlier cycles of the same survey, and each department against your own overall score. That is the whole of it: ASHR.work publishes no industry or cross-customer benchmark, because it holds no such data and a figure with an invented source is worse than none.
And a department breakdown, held to the survey's own anonymity threshold. A team below it is shown as hidden rather than scored, and a second team is hidden alongside it whenever hiding just one would let you recover its score by subtracting the others from the total. See reading your results.
Frequently asked questions
- Are survey responses anonymous?
- Yes. Results are only shown as aggregates and the respondent list is separated from answers; reminders go to non-responders without exposing who answered what.
- Does the anonymity threshold apply to a department breakdown too?
- Yes, and it is the same number. A department is scored only once enough people there have answered; below that it is listed as hidden rather than dropped. When hiding one department would let you work its score out by subtracting the rest, a second is hidden as well.
- What is eNPS?
- Employee Net Promoter Score — "How likely are you to recommend working here?" on a 0–10 scale. Promoters (9–10) minus detractors (0–6) gives a score from −100 to +100, tracked per cycle.
This guide also lives in the help centre at /help/surveys/running-engagement-surveys, which is its canonical home.