# ASHR.work > The modern HRMS for SMBs, startups & multi-industry teams worldwide ASHR.work is an all-in-one HR platform — people, leave, performance, onboarding, documents, and more — built for growing companies around the world. Support: support@ashr.work Website: https://ashr.work ## Key pages - [Home](https://ashr.work): ASHR.work homepage - [Features](https://ashr.work/features): Product capabilities - [Modules](https://ashr.work/modules): All modules, status, and availability - [Pricing](https://ashr.work/pricing): Pricing tiers and FAQs - [Security](https://ashr.work/security): Data security, compliance (GDPR, DPDP, CCPA) - [Documentation](https://ashr.work/docs): Tutorials, how-to guides, reference, and explanation - [Help Center](https://ashr.work/help): Guides and FAQs - [FAQs](https://ashr.work/help/faqs): Frequently asked questions - [Getting Started](https://ashr.work/help/getting-started): Role-based onboarding paths - [Request a demo](https://ashr.work/request-demo): Book a product walkthrough - [Contact](https://ashr.work/contact): Contact sales or support ## Documentation - [Tutorials](https://ashr.work/docs/tutorials): Step-by-step lessons that take you from an empty tenant to a working HR setup. - [How-to guides](https://ashr.work/docs/how-to): Task-focused guides for every module — each one answers "how do I do X?". - [Reference](https://ashr.work/docs/reference): The API surface: OpenAPI spec, interactive reference, SDKs, webhooks, and agent endpoints. - [Explanation](https://ashr.work/docs/explanation): How ASHR.work actually works under the hood — tenancy, roles, the payroll engine, leave accrual. - [Your first 90 days as an ASHR.work admin](https://ashr.work/docs/tutorials/admin-first-90-days): The full admin journey from an empty tenant to a locked first payroll run and a live review cycle — in the order experienced admins do it. - [How tenancy and roles work](https://ashr.work/docs/explanation/tenancy-and-roles): Why one organisation can never see another's data, how a person's tenant is resolved from their session, and how the base roles combine with additive grants like finance and recruiter. - [How the payroll engine models pay](https://ashr.work/docs/explanation/payroll-engine-model): What happens between an annual CTC and a locked payslip — the derivation order, the statutory rates, the run state machine, and the things the engine deliberately does not decide for you. - [How leave accrual and balances work](https://ashr.work/docs/explanation/leave-accrual-model): Where a leave balance comes from — monthly earned-leave accrual, prorated sick leave, the carry-forward cap, and why a pending request already costs you days. - [The public API and agent surfaces](https://ashr.work/docs/explanation/public-api-and-agents): Why the API is anonymous-first, how keys and scopes are shaped, what writes are allowed today, and which surfaces exist specifically so AI agents and crawlers can read the product. ## Getting started Set up your account, roles, and first steps. - [How do I create my organization's account on ASHR.work?](https://ashr.work/help/getting-started/creating-your-organization): Register your company on ASHR.work with your work email — you become its first admin. Employees never sign up on their own; they join through admin invites. - [How do I set up ASHR.work as an admin?](https://ashr.work/help/getting-started/for-admins): Set up your ASHR.work tenant in 15 minutes — invite people, configure roles, leave types, holidays, and the reporting hierarchy. - [How do I use ASHR.work as an employee?](https://ashr.work/help/getting-started/for-employees): Apply for leave, complete your self-review, upload documents, and update your profile. Everything an employee needs in one dashboard. - [How do I use ASHR.work as a manager?](https://ashr.work/help/getting-started/for-managers): As a manager, ASHR.work helps you approve leave, run appraisals, give feedback, and see your team at a glance. Here is the quick-start. - [What is the Pending tasks card telling me?](https://ashr.work/help/getting-started/pending-tasks-card): The Pending tasks card on Home is your personal to-do list, gathering everything across ASHR.work that is waiting for you and linking each item straight to the action. - [Why does my home screen look different from my colleague's?](https://ashr.work/help/getting-started/role-aware-home): Your Home screen adapts to your role and to the modules your org has switched on, so an employee, a manager and an admin each see different cards at the same address. - [What is ASHR.work and how do I get started?](https://ashr.work/help/getting-started/welcome-to-ashr): ASHR.work is an all-in-one HR platform for modern teams — people, leave, performance, onboarding, documents, and more. Here is how to start. ## Onboarding Bring new hires into ASHR.work. - [How is an employee ID assigned during onboarding?](https://ashr.work/help/onboarding/assigning-an-employee-id): When you approve an onboarding submission, ASHR.work assigns the employee ID automatically from your format, or lets you type one yourself, and never creates a duplicate. - [How do I fill in my onboarding form?](https://ashr.work/help/onboarding/filling-the-onboarding-form): New hires complete their onboarding form at /get-started. It autosaves as you type, so you can pause and come back anytime, then submit it to HR to review. - [How does employee onboarding work?](https://ashr.work/help/onboarding/onboarding-new-employees): Invite a new hire by email, let them complete a 10-step onboarding form with autosave and document uploads, then approve it or request changes from the review table. - [How do I review and approve onboarding submissions?](https://ashr.work/help/onboarding/reviewing-submissions): HR admins review new-hire onboarding submissions at /employees/new, open each one to check details and documents, then Approve to activate them or Request changes. ## Employees & directory Add people, browse the directory, and edit profiles. - [How do I add a new employee, and how do they sign in?](https://ashr.work/help/employees/adding-a-new-employee): Admins add an employee from the Add New Employee form, then the new hire gets a welcome email and sets their own password. You never set or see their password. - [How do I find people in the directory?](https://ashr.work/help/employees/browsing-the-directory): The Directory at /directory lists everyone in your org. Search by name, email or ID, filter by department, location, workforce type or status, then click a person to open their profile. - [How do I edit an employee's profile?](https://ashr.work/help/employees/editing-profiles): Everyone can edit their own basic profile fields at /profile and they save straight away, while sensitive fields like designation, manager and salary are admin-only and locked for employees. ## Leave management Apply, approve, and track time off. - [How do I override or adjust leave as an admin?](https://ashr.work/help/leave/admin-leave-override): Use the admin leave console to approve or reject any request, adjust balances, cancel approved leave, or apply leave for someone — all safely logged. - [What happens when a leave request is escalated?](https://ashr.work/help/leave/escalation-rules): Learn how leave escalation works — when a request auto-escalates, who it goes to, and how acting in time keeps requests from getting stuck. - [How do I apply for leave in ASHR.work?](https://ashr.work/help/leave/how-to-apply-for-leave): Apply for leave in under a minute — pick a leave type, choose dates, add a reason, and submit. Your manager is notified automatically. - [How do I approve a leave request in ASHR.work?](https://ashr.work/help/leave/how-to-approve-leave): Approve, reject, or escalate team leave requests from the Team Leaves tab. One click approves; reasons are required for rejection. - [How are my leave balances and accrual calculated?](https://ashr.work/help/leave/leave-balances-and-accrual): Understand the numbers on your Time Off page — opening, accrued, used and available balance — plus how accrual, carry-forward and lapsing work. - [What do EL, SL, CL and LOP mean?](https://ashr.work/help/leave/understanding-leave-types): A plain-language guide to the common leave types — EL, SL, CL and LOP — and how each one behaves when you apply for time off. ## Attendance Daily punches, regularisation, and attendance review. - [Setting up attendance rules and reading team reports](https://ashr.work/help/attendance/attendance-admin): Admins set working days, hours, grace and check-in rules in Attendance settings. Managers and admins track the team roster, approve fixes, and export a monthly report that feeds payroll loss-of-pay. - [How do I check in, check out, and read my timesheet?](https://ashr.work/help/attendance/attendance-basics): Use the big Check in / Check out button on the Attendance page. Your hours, overtime and monthly timesheet build automatically, and you can request a fix for any missed day. ## Shifts & scheduling Shift templates, rosters, and schedule management. - [How do I see my shifts and request a swap?](https://ashr.work/help/shifts/shifts-basics): Open Shifts to see your published weekly schedule and upcoming shifts. Need a change? Use Swap on any shift to send a request to your manager. - [Building rosters, publishing weeks and handling swaps](https://ashr.work/help/shifts/shifts-roster-admin): Admins define shift templates; managers and admins assign them on the weekly roster grid, publish the week so employees can see it, and approve or decline shift-swap requests. ## Performance appraisals Self, manager, and peer reviews. - [What does each point on the 1-5 rating scale mean?](https://ashr.work/help/appraisals/manager-rating-scale-explained): A clear guide to the 1-5 appraisal rating scale, with a short behavioural anchor for each level so ratings stay consistent and evidence-based. - [How does 360 peer feedback work?](https://ashr.work/help/appraisals/peer-feedback-what-to-expect): What to expect from 360-degree peer feedback — who nominates reviewers, why it is usually confidential, and how to give feedback that helps people grow. - [How does the appraisal cycle work in ASHR.work?](https://ashr.work/help/appraisals/understanding-the-appraisal-cycle): ASHR.work runs quarterly appraisals with self-review, manager rating, and 360° peer feedback. Ratings use a 5-point scale across five criteria. - [Where do I see my past appraisals?](https://ashr.work/help/appraisals/viewing-past-appraisals): Open past cycles on the Reviews page to see previous ratings, manager comments, self-reviews and peer summaries — a simple way to track your growth. - [How do I write a strong self-review?](https://ashr.work/help/appraisals/writing-a-strong-self-review): Practical tips for the self-review stage — be specific, use examples and numbers, tie to your goals, and stay honest and concise. Drafts autosave. ## Goals & OKRs Objectives with measurable key results, checked in on through the period. - [How do I check in on key results and close an objective?](https://ashr.work/help/goals-okrs/how-to-check-in-on-key-results): Open Goals, click Check in on a key result, put in where the number stands now, and progress updates itself. Close the objective at the end of the period. - [How do I set goals and OKRs in ASHR.work?](https://ashr.work/help/goals-okrs/how-to-set-an-objective): Open Goals, click New objective, name what you are trying to achieve this period, and add the key results that will tell you whether it happened. ## 1:1s Shared agendas, private notes, and action items that carry forward. - [How do I run a 1:1 in ASHR.work?](https://ashr.work/help/one-on-ones/how-to-run-a-one-on-one): Open 1:1s, schedule the next conversation with your manager or one of your reports, and both of you add to the agenda before it starts. - [Who can read my private notes in a 1:1?](https://ashr.work/help/one-on-ones/private-notes-in-a-one-on-one): Only you. A note you mark as private to yourself is invisible to the other person in the 1:1, to your manager, and to HR — the database refuses the read, not just the screen. ## Calibration Comparing ratings across a review cycle before they are published. - [How do I run a calibration session in ASHR.work?](https://ashr.work/help/calibration/how-to-run-a-calibration-session): Open Calibration, convene a session over a manager review cycle, propose and decide rating moves with a reason on each one, then close the session so the record is final. - [What does calibration record, and who can see it?](https://ashr.work/help/calibration/what-calibration-records-and-who-can-see-it): A session records the original rating, the proposal, the decision and why. Facilitators and HR admins see the whole room, a manager only their own reports, and the subject sees nothing. ## Signature check-ins Weekly values-based reflections, answered in Slack. - [What are signature check-ins and how do they work?](https://ashr.work/help/check-ins/signature-check-ins): Short weekly or fortnightly reflections built on a framework generated from your company name and values — answered in Slack, reported on the web. ## For managers Your team overview and continuous feedback. - [How do I give continuous feedback?](https://ashr.work/help/manager/continuous-feedback): Give your reports feedback any time you like, and it is saved so it feeds into their appraisal automatically. - [What does my Team page show me?](https://ashr.work/help/manager/team-overview): Your Team page is your home for your direct reports, showing who is on leave, what needs your action, and quick stats. ## Admin console Org setup, roles, and configuration. - [Where do I see the admin audit log?](https://ashr.work/help/admin/audit-log): The audit log is a permanent record of important admin actions, showing who did what and when, for your org only. - [How do I build and launch a review cycle?](https://ashr.work/help/admin/building-review-cycles): Build reusable appraisal templates from a shared question bank, set the rating scale and a submission deadline, then launch a review cycle for a period. - [How do I configure workforce types?](https://ashr.work/help/admin/configuring-workforce-types): Six worker types — full-time to vendor worker — each with its own pay model, module eligibility, notice, durations and onboarding steps, editable per organisation. - [How do I set up employee ID formats?](https://ashr.work/help/admin/employee-id-formats): Choose what your employee IDs look like — prefix, suffix, year of joining, department code, separators and numbering — and ASHR.work assigns them automatically. - [How do I configure leave escalation windows?](https://ashr.work/help/admin/leave-escalation-configuration): Set how many hours a manager has to act on a leave request before it auto-escalates to the next level. - [How do I turn modules on or off for my org?](https://ashr.work/help/admin/module-visibility): Switch modules like Leave, Payroll or Recruitment on or off to control what your whole team sees in the app. - [How do plans, module pricing and the free trial work?](https://ashr.work/help/admin/plan-and-billing): Every new workspace starts on a 15-day free trial with all modules unlocked. After that, pricing is your plan per user per month plus any modules you enable outside the plan. - [How do I manage roles and permissions?](https://ashr.work/help/admin/role-management): Assign each person a role that decides what they can see and do, from viewing only themselves to running the whole org. - [How do I set up my organisation structure in ASHR.work?](https://ashr.work/help/admin/setting-up-your-organisation): Build your reporting hierarchy, assign managers, and define departments inside ASHR.work. The org chart and every role gate use this structure. ## Documents & letters Personal vault and template generation. - [How do I generate HR letters on company letterhead?](https://ashr.work/help/documents/generating-letters): Create letter templates with placeholders, generate personalised letters for employees, and download branded PDFs styled by your letterhead settings. - [How do I create and manage letter templates?](https://ashr.work/help/documents/letter-templates): Edit the starter letter library, add auto-filling placeholders, and control the email sent with each letter. - [Where do I find my personal documents?](https://ashr.work/help/documents/personal-vault): Your personal vault holds every letter and file tied to you, and only you and authorised HR can see it. ## Policy acknowledgements Reading a policy and confirming it, with the version you read pinned to the record. - [How do I acknowledge a company policy in ASHR.work?](https://ashr.work/help/policy-acks/how-to-acknowledge-a-policy): Open Policies, read the policy on the page, type your full name, tick the confirmation, and your acknowledgement is recorded against that exact version. - [How do I see who has acknowledged a policy in ASHR.work?](https://ashr.work/help/policy-acks/how-to-see-who-has-acknowledged-a-policy): Open Policies then Acknowledgements to see, version by version, how many people have confirmed each policy and exactly who is still outstanding. ## Organisation chart Visual reporting hierarchy. - [How do the org chart and employee directory work?](https://ashr.work/help/organisation/org-chart-and-directory): Explore the reporting hierarchy on an interactive org chart, look anyone up in the searchable directory, and keep your own profile fields up to date. ## Holiday calendar Regional holidays and countdowns. - [How does the company holiday calendar work?](https://ashr.work/help/holidays/holiday-calendar): See the year's company holidays with live countdowns, check what's next from Slack with /ashr holidays, and let leave requests skip holidays automatically. - [How do holidays affect my leave and payroll?](https://ashr.work/help/holidays/how-holidays-affect-leave): Holidays are paid non-working days, so they never cost your leave balance and are blocked in the leave picker. ## Reports & analytics Headcount, leave, and performance KPIs. - [How do I track appraisal completion?](https://ashr.work/help/reports/appraisal-progress): The appraisal progress report shows how far your current review cycle has got and who is still pending, so you can nudge people before the deadline. - [How do I export a report?](https://ashr.work/help/reports/exporting-reports): Export CSV downloads any card on the Reports page as a spreadsheet — scoped to your role, over that report's own fixed window, and recorded in the audit log. - [How do I read headcount and adoption metrics?](https://ashr.work/help/reports/headcount-and-adoption): Headcount shows how many active people you have and how they split by team; adoption shows how much your org actually uses ASHR. - [How do I read leave utilisation reports?](https://ashr.work/help/reports/leave-utilization): Leave utilisation shows how much leave people take by type, team and month, so you can spot burnout, plan cover and track payout liability. - [What do the Reports show me?](https://ashr.work/help/reports/understanding-reports): A live, tenant-scoped snapshot for admins and managers — headcount, departments, leave utilisation and workflow, appraisal progress, and recent admin activity. ## Slack app Leave, approvals, and check-ins without leaving Slack. - [How do I use ASHR.work inside Slack?](https://ashr.work/help/slack/using-ashr-in-slack): Install the ASHR Slack app once, connect your account with /ashr connect, then apply for leave, check balances, approve requests and complete check-ins from Slack. ## Your settings Profile, notifications, security, and appearance. - [How do I switch theme or appearance?](https://ashr.work/help/settings/appearance): In Settings switch between Light, Dark and System themes; your choice is saved to your account and follows you across devices. - [How do I manage my notification preferences?](https://ashr.work/help/settings/notifications): In Settings choose how ASHR reaches you — in the app, by email, in Slack or by push — and toggle which events notify you, like approvals, reviews and announcements. - [How do I update my profile and photo?](https://ashr.work/help/settings/profile): Update your own photo, phone, address and emergency contact from Settings — these save right away, while sensitive fields stay admin-only. - [How do I change my password and secure my account?](https://ashr.work/help/settings/security): In Settings change your password, turn on two-factor authentication with an authenticator app, and sign out of your other sessions. ## Recruitment / ATS Job openings, pipelines, interviews and offers. - [How do I manage my hiring pipeline?](https://ashr.work/help/recruitment/managing-your-hiring-pipeline): Create job openings, move candidates through configurable pipeline stages, schedule interviews and send offers — all from the Recruitment module. - [How do I publish a job and collect online applications?](https://ashr.work/help/recruitment/publishing-jobs-and-collecting-applications): Publish a branded public career page, get a permanent per-job link, and collect applications with resume upload and a mandatory 1-minute intro video — all landing in your pipeline. ## Offboarding & exit Resignations, clearance and full & final. - [How do I configure offboarding checklists and settings?](https://ashr.work/help/offboarding/configuring-offboarding): Set up reusable clearance-task templates and offboarding defaults once, so every new exit starts from a consistent checklist instead of being built from scratch. - [How do exits and resignations work?](https://ashr.work/help/offboarding/running-a-smooth-exit): Employees can submit resignations online; HR runs a configurable clearance checklist, records the exit interview and full & final, and closes the exit. ## Talent matrix (9-box) Performance-vs-potential succession planning. - [How do I use the 9-box talent matrix?](https://ashr.work/help/talent-matrix/using-the-9-box-talent-matrix): Place employees on a performance-vs-potential grid each review period, record a flight-risk note with a written reason, and download the board as a spreadsheet. ## Career growth plans Individual development plans and check-ins. - [How do career growth plans (IDPs) work?](https://ashr.work/help/growth/career-growth-plans): Managers and employees build individual development plans together — aspirations, strengths, development actions with due dates, and a running check-in log. ## Payroll & compensation Salary structures, runs, payslips, tax and adjustments. - [How do I pay a bonus, reimbursement, arrears or a loan deduction?](https://ashr.work/help/payroll/adjustments-bonuses-and-arrears): Queue one-off additions and deductions against an employee; the next run you process picks them up, and locking the run makes sure they are never paid twice. - [How does income tax (TDS) work in payroll?](https://ashr.work/help/payroll/income-tax-and-tds): Choose manual or automatic TDS, capture each employee's regime and investment declarations, keep the year's tax slabs up to date, and export Form 16 / Form 130. - [How do I run payroll and share payslips?](https://ashr.work/help/payroll/running-payroll-and-payslips): Run monthly payroll through draft, review, approval and lock; employees get branded payslips, and admins get TDS handling, adjustments and bank/statutory exports. - [How do I set up payroll and salary structures?](https://ashr.work/help/payroll/payroll-salary-structures): Set your payroll rules once, then give each employee an annual CTC — ASHR builds a compliant salary breakup automatically. ## Contractor payouts Hourly and fixed-fee payouts with 194J/194C TDS and payment advices. - [How do I pay contractors and freelancers?](https://ashr.work/help/contractor-payouts/paying-contractors-and-freelancers): Set an hourly, monthly-fee or per-engagement pay profile per worker, generate a month of draft payouts with 194J/194C TDS, approve, pay via bank CSV and share payment advices. ## Expenses File a claim, get it approved, and track it through to reimbursement. - [How do I approve and reimburse expense claims?](https://ashr.work/help/expenses/how-to-approve-and-reimburse-expenses): Managers, HR admins and finance decide claims on the To approve tab. Finance then records the payment reference on the To reimburse tab, which closes the claim out. - [How do I claim an expense in ASHR.work?](https://ashr.work/help/expenses/how-to-claim-an-expense): Open Expenses, click New claim, pick a category, enter the amount and date, say what it was for, and submit. Your approver decides and finance records the payment. ## Benefits The plans your organisation offers, and who is enrolled in each one. - [How do I join or decline a benefit plan in ASHR.work?](https://ashr.work/help/benefits/how-to-enrol-in-a-benefit-plan): Open Benefits, read what each plan covers, then join it (saying how many dependants you cover) or decline it. Ending cover keeps the record that you had it. - [How do I run the benefit plan catalogue in ASHR.work?](https://ashr.work/help/benefits/how-to-run-the-benefit-plan-catalogue): Add plans with their provider, policy number and cover window, read the roster and covered-lives count on each, and retire a plan when it stops taking anyone new. ## Announcements & feed Company posts, reactions, kudos and celebrations. - [How do birthday, anniversary and new-joiner wishes work?](https://ashr.work/help/announcements/celebrating-birthdays-and-anniversaries): Every morning the feed automatically posts a card for anyone whose birthday, work anniversary or first day is today — and, if enabled, emails that person a warm message from your company. - [How do announcements and the company feed work?](https://ashr.work/help/announcements/sharing-company-announcements): Post company announcements with scheduling, pinning and acknowledgements; the feed also carries kudos, birthdays and work anniversaries automatically. ## Recognition Give kudos tied to company values, straight to the feed. - [How do I recognise a colleague and see recognition trends?](https://ashr.work/help/recognition/what-is-recognition): Give recognition right from the Recognition page, the company feed or Slack, tag a company value, and see what you've received and given plus team-wide trends. ## Asset management Track devices and equipment across their lifecycle. - [How do I request a company asset, and how do I hand one back?](https://ashr.work/help/assets/requesting-and-returning-assets): See the laptops and gear assigned to you, confirm receipt with one tap, request new equipment, and understand how returns are handled by IT. - [How do I track company assets and assignments?](https://ashr.work/help/assets/tracking-company-assets): Register laptops, devices and equipment in categories, assign them to employees with acknowledgement, and keep a full timeline until return or retirement. ## Helpdesk Employee tickets, SLAs and the agent queue. - [How do helpdesk tickets and SLAs work?](https://ashr.work/help/helpdesk/getting-help-with-tickets): Raise HR/IT tickets in categories, track replies and status, and rate the resolution; agents work a queue with per-priority SLA timers and breach alerts. - [How do I raise a helpdesk ticket that gets solved fast?](https://ashr.work/help/helpdesk/raising-a-good-ticket): Pick the right category, describe the problem clearly, attach screenshots, and set priority so your ticket gets solved fast. ## Concerns & grievances Confidential grievance and POSH committee workflows. - [How does the committee handle a grievance case?](https://ashr.work/help/concerns/handling-a-grievance-case): For grievance and POSH committee members — acknowledge a case, investigate with confidential notes, track statutory deadlines, and close with a recorded outcome, all access-logged. - [How do I raise a confidential concern or grievance?](https://ashr.work/help/concerns/raising-a-confidential-concern): Submit grievances — including POSH complaints — confidentially or anonymously with a tracking token; a designated committee investigates with deadlines and recorded outcomes. ## Surveys & eNPS Pulse surveys, cycles and engagement trends. - [How do I read my survey results and eNPS?](https://ashr.work/help/surveys/reading-survey-results): Understand eNPS, response rate, trends, benchmarks against your own earlier cycles and department breakdowns — while every individual answer stays anonymous. - [How do engagement surveys and eNPS work?](https://ashr.work/help/surveys/running-engagement-surveys): Build pulse surveys, run them on recurring cycles with reminders, and read eNPS with trends, benchmarks against your own earlier cycles and department breakdowns — responses stay anonymous. ## FAQs Frequently asked questions. - [Is my data safe in ASHR.work? How do you handle security and compliance?](https://ashr.work/help/faqs/data-security-and-compliance): ASHR.work encrypts every customer row with tenant-scoped isolation, enforces RLS in Postgres, and is designed to meet GDPR, CCPA, and India's DPDP Act. - [How much does ASHR.work cost and what is included?](https://ashr.work/help/faqs/pricing-and-plans): ASHR.work is priced per employee per month with three tiers — Starter, Growth, and Enterprise. Every tier includes the core HR modules. ## Concepts explained Plain-language explainers of how ASHR.work works. - [How is my company's data kept private and separate?](https://ashr.work/help/concepts/data-isolation): Every record is tagged with your organisation and the database itself blocks any query from returning another company's data. - [What is multi-tenancy in ASHR.work?](https://ashr.work/help/concepts/multi-tenancy): Many companies share one ASHR.work app, but each is a sealed space that only ever sees its own data. ## Developers & API Generate API keys, use the API, OAuth2, and webhooks. - [How do I create API keys and use OAuth2?](https://ashr.work/help/developers/api-keys-and-oauth): Generate scoped API keys (shown once, hashed at rest), edit, rotate or revoke them; or register an OAuth2 client to exchange a client id + secret for short-lived access tokens with refresh. - [How do I use the ASHR.work API?](https://ashr.work/help/developers/using-the-api): Create an API key with the scopes you need, send it as a Bearer token to /api/v1, and read or write your workspace data — with cursor pagination, idempotent writes and RFC 9457 errors. - [How do webhooks work?](https://ashr.work/help/developers/webhooks): Register an endpoint and pick events; ASHR sends a signed POST when they happen. Verify the X-Demystify-Signature HMAC with the secret shown once, and reject stale or unsigned requests.