# ASHR.work — full corpus for AI/agents > The modern HRMS for SMBs, startups & multi-industry teams worldwide ASHR.work is an all-in-one HR platform — people, leave, performance, onboarding, documents, and more — built for growing companies around the world. Website: https://ashr.work · Support: support@ashr.work · Machine manifest: https://ashr.work/api/capabilities Modules: 43 total — 32 available, 1 beta, 10 customizable on request. ## Modules ### Core HR - [Employee Directory](https://ashr.work/modules/employee-directory) — Available: Searchable people profiles, departments, reporting hierarchy and custom fields. - [Leave Management](https://ashr.work/modules/leave-management) — Available: Configurable leave types, balances, approvals and holiday calendars. - [Documents & Templates](https://ashr.work/modules/documents) — Available: Central document vault, HR letter templates and secure sharing. - [Policy Acknowledgements](https://ashr.work/modules/policy-acks) — Available: Publish a policy, ask people to confirm they have read it, and see who has and has not — version by version. Confirming records an acknowledgement, not a signature; anything that must be signed goes to Demystify Sign. - [Org Chart](https://ashr.work/modules/org-chart) — Available: Live, interactive hierarchy view for any team size. - [Holiday Calendar](https://ashr.work/modules/holidays) — Available: Regional holidays, company leaves and countdowns. - [Attendance & Time Tracking](https://ashr.work/modules/attendance) — Available: One-tap check-in/out with optional selfie + location, live timesheets, overtime, monthly reports and a payroll loss-of-pay feed. - [Shift & Roster](https://ashr.work/modules/shifts) — Available: Shift templates, weekly roster planning with publish, and employee shift swaps with approval. ### Performance & Growth - [Performance Appraisals](https://ashr.work/modules/performance-appraisals) — Available: Quarterly cycles, self reviews, manager reviews and ratings. - [360° Peer Feedback](https://ashr.work/modules/peer-feedback) — Available: Peer review workflows with assignments and progress tracking. - [Training & Learning (LMS)](https://ashr.work/modules/learning) — Customizable on request · provision on request: Courses, certifications and compliance training. - [Signature Check-ins](https://ashr.work/modules/fastify-checkins) — Available: Weekly / fortnightly check-ins on a reflection framework our AI builds from your company name and values — delivered via Slack DMs, reported on the web. - [Review Cycle Builder](https://ashr.work/modules/review-cycle-builder) — Beta: Configure appraisal cycles with custom templates, question banks, rating scales and deadlines. - [Goals & OKRs](https://ashr.work/modules/goals-okrs) — Available: Employees set time-boxed objectives with measurable key results, check in on the numbers, and optionally align them under a manager’s objective; progress is worked out from the key results, never typed in. - [Calibration View](https://ashr.work/modules/calibration) — Available: A facilitated session over one manager review cycle: see the rating distribution, propose and decide moves with a reason on every one, then close the session so the record is final. The original rating is captured immutably and nothing is ever overwritten. - [1:1 Agenda & Notes](https://ashr.work/modules/one-on-ones) — Available: Shared 1:1 agendas with private notes each side keeps to themselves, and action items that carry forward. - [Feedback on Demand](https://ashr.work/modules/feedback-on-demand) — Customizable on request · provision on request: Request or give feedback anytime — not just during review cycles. Works from Slack and web. - [Recognition & Praise](https://ashr.work/modules/recognition) — Available: Public kudos, tagged to your company values, that roll up into performance and engagement dashboards. - [Sentiment Trends & Heatmaps](https://ashr.work/modules/sentiment) — Customizable on request · provision on request: Aggregate sentiment from check-ins and surveys, visualised for HR and leadership. - [Skills & Competency Framework](https://ashr.work/modules/skills-framework) — Customizable on request · provision on request: Role-based skills libraries that power reviews, hiring bars and learning recommendations. ### Payroll & Finance - [Payroll & Compensation](https://ashr.work/modules/payroll) — Available: Salary structures, statutory-compliant payslips and bank/compliance exports. - [Contractor Payouts](https://ashr.work/modules/contractor-payouts) — Available: Hourly and fixed-fee payouts for contractors, freelancers and vendor workers with 194J/194C TDS. - [Expense Management](https://ashr.work/modules/expenses) — Available: Employees file expense claims; managers, HR admins or finance approve or reject them, and finance records the reimbursement against a payment reference. - [Benefits Administration](https://ashr.work/modules/benefits) — Available: A catalogue of the health, life, accident and wellness plans you offer, and a record of who is enrolled, who declined and from when — with dependant counts for the insurer’s headcount. - [Global Compliance & Data Protection](https://ashr.work/modules/compliance) — Customizable on request · provision on request: GDPR, CCPA, UK GDPR, India DPDP, plus regional statutory frameworks (PF/ESI/TDS, etc.) — configured to your jurisdictions on request. - [Compensation Recommendation](https://ashr.work/modules/compensation-workflow) — Customizable on request · provision on request: Manager-led compensation recommendations linked to performance, calibration and budgets. ### Talent Lifecycle - [Onboarding](https://ashr.work/modules/onboarding) — Available: Guided employee onboarding with document capture, approvals and status tracking. - [Letter Generation](https://ashr.work/modules/letters) — Available: Branded PDF offer, experience and appraisal letters on your own letterhead. - [Recruitment / ATS](https://ashr.work/modules/recruitment) — Available: Job openings, pipelines, interviews and offer management. - [Offboarding & Exit](https://ashr.work/modules/offboarding) — Available: Exit workflows, clearance, F&F and alumni records. - [Talent Matrix / 9-Box](https://ashr.work/modules/talent-matrix) — Available: Succession and leadership planning with a configurable 9-box talent matrix. - [Career Growth Plans / IDPs](https://ashr.work/modules/career-growth) — Available: Individual development plans with a career aspiration, a target role and plan items that get tracked. ### Workplace Ops - [Announcements & Engagement](https://ashr.work/modules/announcements) — Available: Company feed — announcements with acknowledgements, auto-celebrations and kudos. - [Asset Management](https://ashr.work/modules/assets) — Available: Laptop, device and equipment lifecycle tracking. - [Helpdesk & Grievances](https://ashr.work/modules/helpdesk) — Available: Employee tickets, SLAs and grievance redressal. - [Engagement Surveys & eNPS](https://ashr.work/modules/surveys-enps) — Available: Pulse surveys and eNPS tracking with trends, run from the web with Slack DM reminders. ### Platform - [Roles & Permissions](https://ashr.work/modules/rbac) — Available: Granular role-based access control for Admin, Manager and Employee. - [Reports & Analytics](https://ashr.work/modules/reports) — Available: Headcount, attendance, leave utilisation and approval-rate dashboards. - [Mobile App (iOS & Android)](https://ashr.work/modules/mobile-app) — Customizable on request · provision on request: Native mobile apps for employees and managers on the go. - [Integrations](https://ashr.work/modules/integrations) — Customizable on request · provision on request: Google Workspace, WhatsApp, Zoho, Tally and more (Slack is shipping as its own native app — see below). - [Slack App (Leave, Approvals + Check-ins)](https://ashr.work/modules/slack-app) — Available: Native Slack app: install to your workspace, apply for and approve leave, get notifications, and complete weekly signature check-ins — all from Slack. - [HRIS / Directory Sync](https://ashr.work/modules/hris-sync) — Customizable on request · provision on request: Two-way sync with your existing HRIS or identity directory to keep people data current. - [Analytics Warehouse & Benchmarks](https://ashr.work/modules/analytics-warehouse) — Customizable on request · provision on request: Exportable people-data warehouse and benchmark reports for leadership and HRBPs. ## FAQ ### What is ASHR.work? ASHR.work is a modern, cloud HRMS built for small and medium enterprises, startups and multi-industry teams worldwide. It unifies people, leave, performance, onboarding, documents and more in one platform. ### Who is ASHR.work for? ASHR.work is designed for growing companies — from a 5-person startup to a 500-person mid-market business — across technology, services, retail, manufacturing, healthcare, education and more, anywhere in the world. ### Is ASHR.work compliant with global data laws? Yes. ASHR.work is built around modern data-protection frameworks including EU GDPR, UK GDPR, US CCPA and India DPDP. We treat employee data as sensitive by default with row-level security, role-based access and encrypted storage. ### Can I import my existing employee data? Yes — with help. Migration from spreadsheets or another HRMS is assisted rather than self-serve today: contact support and our team helps you load employees, departments and historical leave balances during onboarding on paid plans. Adding people one by one — by email invite, or as a record without a login — works at any team size. ### Does ASHR.work offer a free trial? Yes. You can sign up in minutes and try the platform free for 15 days, no credit card required. ### Which modules are available today, and what can be customized? Available today: Employee Directory, Leave Management, Attendance & Time Tracking, Shift & Roster, Performance Appraisals, 360° Peer Feedback, Goals & OKRs, 1:1 Agenda & Notes, Calibration, Recognition & Praise, Onboarding, Documents & Letter Generation, Policy Acknowledgements (read-and-confirm with the version pinned — an acknowledgement, not a signature), Org Chart, Holidays, Roles & Permissions, Payroll & Compensation (structures, statutory setup, pay runs, payslips, income-tax/TDS with regime declarations, and bank/statutory exports), Contractor Payouts, Expense Management, Benefits Administration (plan catalogue and enrolments — enrolment administration only, not premium calculation or claims), Recruitment/ATS, Offboarding & Exit, Talent Matrix, Career Growth Plans, Announcements & Engagement, Asset Management, Helpdesk & Grievances, Engagement Surveys & eNPS, Reports & Analytics, the native ASHR Slack app, and Signature Check-ins. Everything else — Learning (LMS), Compliance and more — is customizable on request: tell us the use cases you need and we configure, customise and launch it into your portal. ### How does pricing work? ASHR.work is priced per active employee per month — starting at $4 — with transparent Starter, Growth and Enterprise tiers. We bill in your local currency where supported. There are no setup fees and you can cancel anytime. ### How is ASHR.work different from legacy HR software? ASHR.work is modern-first — built on Next.js and Supabase, designed for mobile, accessibility and speed. It feels like a consumer product, not an ERP module, and ships new features every sprint. ## Help Center ### Getting started - [How do I create my organization's account on ASHR.work?](https://ashr.work/help/getting-started/creating-your-organization): Register your company on ASHR.work with your work email — you become its first admin. Employees never sign up on their own; they join through admin invites. - [How do I set up ASHR.work as an admin?](https://ashr.work/help/getting-started/for-admins): Set up your ASHR.work tenant in 15 minutes — invite people, configure roles, leave types, holidays, and the reporting hierarchy. - [How do I use ASHR.work as an employee?](https://ashr.work/help/getting-started/for-employees): Apply for leave, complete your self-review, upload documents, and update your profile. Everything an employee needs in one dashboard. - [How do I use ASHR.work as a manager?](https://ashr.work/help/getting-started/for-managers): As a manager, ASHR.work helps you approve leave, run appraisals, give feedback, and see your team at a glance. Here is the quick-start. - [What is the Pending tasks card telling me?](https://ashr.work/help/getting-started/pending-tasks-card): The Pending tasks card on Home is your personal to-do list, gathering everything across ASHR.work that is waiting for you and linking each item straight to the action. - [Why does my home screen look different from my colleague's?](https://ashr.work/help/getting-started/role-aware-home): Your Home screen adapts to your role and to the modules your org has switched on, so an employee, a manager and an admin each see different cards at the same address. - [What is ASHR.work and how do I get started?](https://ashr.work/help/getting-started/welcome-to-ashr): ASHR.work is an all-in-one HR platform for modern teams — people, leave, performance, onboarding, documents, and more. Here is how to start. ### Onboarding - [How is an employee ID assigned during onboarding?](https://ashr.work/help/onboarding/assigning-an-employee-id): When you approve an onboarding submission, ASHR.work assigns the employee ID automatically from your format, or lets you type one yourself, and never creates a duplicate. - [How do I fill in my onboarding form?](https://ashr.work/help/onboarding/filling-the-onboarding-form): New hires complete their onboarding form at /get-started. It autosaves as you type, so you can pause and come back anytime, then submit it to HR to review. - [How does employee onboarding work?](https://ashr.work/help/onboarding/onboarding-new-employees): Invite a new hire by email, let them complete a 10-step onboarding form with autosave and document uploads, then approve it or request changes from the review table. - [How do I review and approve onboarding submissions?](https://ashr.work/help/onboarding/reviewing-submissions): HR admins review new-hire onboarding submissions at /employees/new, open each one to check details and documents, then Approve to activate them or Request changes. ### Employees & directory - [How do I add a new employee, and how do they sign in?](https://ashr.work/help/employees/adding-a-new-employee): Admins add an employee from the Add New Employee form, then the new hire gets a welcome email and sets their own password. You never set or see their password. - [How do I find people in the directory?](https://ashr.work/help/employees/browsing-the-directory): The Directory at /directory lists everyone in your org. Search by name, email or ID, filter by department, location, workforce type or status, then click a person to open their profile. - [How do I edit an employee's profile?](https://ashr.work/help/employees/editing-profiles): Everyone can edit their own basic profile fields at /profile and they save straight away, while sensitive fields like designation, manager and salary are admin-only and locked for employees. ### Leave management - [How do I override or adjust leave as an admin?](https://ashr.work/help/leave/admin-leave-override): Use the admin leave console to approve or reject any request, adjust balances, cancel approved leave, or apply leave for someone — all safely logged. - [What happens when a leave request is escalated?](https://ashr.work/help/leave/escalation-rules): Learn how leave escalation works — when a request auto-escalates, who it goes to, and how acting in time keeps requests from getting stuck. - [How do I apply for leave in ASHR.work?](https://ashr.work/help/leave/how-to-apply-for-leave): Apply for leave in under a minute — pick a leave type, choose dates, add a reason, and submit. Your manager is notified automatically. - [How do I approve a leave request in ASHR.work?](https://ashr.work/help/leave/how-to-approve-leave): Approve, reject, or escalate team leave requests from the Team Leaves tab. One click approves; reasons are required for rejection. - [How are my leave balances and accrual calculated?](https://ashr.work/help/leave/leave-balances-and-accrual): Understand the numbers on your Time Off page — opening, accrued, used and available balance — plus how accrual, carry-forward and lapsing work. - [What do EL, SL, CL and LOP mean?](https://ashr.work/help/leave/understanding-leave-types): A plain-language guide to the common leave types — EL, SL, CL and LOP — and how each one behaves when you apply for time off. ### Attendance - [Setting up attendance rules and reading team reports](https://ashr.work/help/attendance/attendance-admin): Admins set working days, hours, grace and check-in rules in Attendance settings. Managers and admins track the team roster, approve fixes, and export a monthly report that feeds payroll loss-of-pay. - [How do I check in, check out, and read my timesheet?](https://ashr.work/help/attendance/attendance-basics): Use the big Check in / Check out button on the Attendance page. Your hours, overtime and monthly timesheet build automatically, and you can request a fix for any missed day. ### Shifts & scheduling - [How do I see my shifts and request a swap?](https://ashr.work/help/shifts/shifts-basics): Open Shifts to see your published weekly schedule and upcoming shifts. Need a change? Use Swap on any shift to send a request to your manager. - [Building rosters, publishing weeks and handling swaps](https://ashr.work/help/shifts/shifts-roster-admin): Admins define shift templates; managers and admins assign them on the weekly roster grid, publish the week so employees can see it, and approve or decline shift-swap requests. ### Performance appraisals - [What does each point on the 1-5 rating scale mean?](https://ashr.work/help/appraisals/manager-rating-scale-explained): A clear guide to the 1-5 appraisal rating scale, with a short behavioural anchor for each level so ratings stay consistent and evidence-based. - [How does 360 peer feedback work?](https://ashr.work/help/appraisals/peer-feedback-what-to-expect): What to expect from 360-degree peer feedback — who nominates reviewers, why it is usually confidential, and how to give feedback that helps people grow. - [How does the appraisal cycle work in ASHR.work?](https://ashr.work/help/appraisals/understanding-the-appraisal-cycle): ASHR.work runs quarterly appraisals with self-review, manager rating, and 360° peer feedback. Ratings use a 5-point scale across five criteria. - [Where do I see my past appraisals?](https://ashr.work/help/appraisals/viewing-past-appraisals): Open past cycles on the Reviews page to see previous ratings, manager comments, self-reviews and peer summaries — a simple way to track your growth. - [How do I write a strong self-review?](https://ashr.work/help/appraisals/writing-a-strong-self-review): Practical tips for the self-review stage — be specific, use examples and numbers, tie to your goals, and stay honest and concise. Drafts autosave. ### Goals & OKRs - [How do I check in on key results and close an objective?](https://ashr.work/help/goals-okrs/how-to-check-in-on-key-results): Open Goals, click Check in on a key result, put in where the number stands now, and progress updates itself. Close the objective at the end of the period. - [How do I set goals and OKRs in ASHR.work?](https://ashr.work/help/goals-okrs/how-to-set-an-objective): Open Goals, click New objective, name what you are trying to achieve this period, and add the key results that will tell you whether it happened. ### 1:1s - [How do I run a 1:1 in ASHR.work?](https://ashr.work/help/one-on-ones/how-to-run-a-one-on-one): Open 1:1s, schedule the next conversation with your manager or one of your reports, and both of you add to the agenda before it starts. - [Who can read my private notes in a 1:1?](https://ashr.work/help/one-on-ones/private-notes-in-a-one-on-one): Only you. A note you mark as private to yourself is invisible to the other person in the 1:1, to your manager, and to HR — the database refuses the read, not just the screen. ### Calibration - [How do I run a calibration session in ASHR.work?](https://ashr.work/help/calibration/how-to-run-a-calibration-session): Open Calibration, convene a session over a manager review cycle, propose and decide rating moves with a reason on each one, then close the session so the record is final. - [What does calibration record, and who can see it?](https://ashr.work/help/calibration/what-calibration-records-and-who-can-see-it): A session records the original rating, the proposal, the decision and why. Facilitators and HR admins see the whole room, a manager only their own reports, and the subject sees nothing. ### Signature check-ins - [What are signature check-ins and how do they work?](https://ashr.work/help/check-ins/signature-check-ins): Short weekly or fortnightly reflections built on a framework generated from your company name and values — answered in Slack, reported on the web. ### For managers - [How do I give continuous feedback?](https://ashr.work/help/manager/continuous-feedback): Give your reports feedback any time you like, and it is saved so it feeds into their appraisal automatically. - [What does my Team page show me?](https://ashr.work/help/manager/team-overview): Your Team page is your home for your direct reports, showing who is on leave, what needs your action, and quick stats. ### Admin console - [Where do I see the admin audit log?](https://ashr.work/help/admin/audit-log): The audit log is a permanent record of important admin actions, showing who did what and when, for your org only. - [How do I build and launch a review cycle?](https://ashr.work/help/admin/building-review-cycles): Build reusable appraisal templates from a shared question bank, set the rating scale and a submission deadline, then launch a review cycle for a period. - [How do I configure workforce types?](https://ashr.work/help/admin/configuring-workforce-types): Six worker types — full-time to vendor worker — each with its own pay model, module eligibility, notice, durations and onboarding steps, editable per organisation. - [How do I set up employee ID formats?](https://ashr.work/help/admin/employee-id-formats): Choose what your employee IDs look like — prefix, suffix, year of joining, department code, separators and numbering — and ASHR.work assigns them automatically. - [How do I configure leave escalation windows?](https://ashr.work/help/admin/leave-escalation-configuration): Set how many hours a manager has to act on a leave request before it auto-escalates to the next level. - [How do I turn modules on or off for my org?](https://ashr.work/help/admin/module-visibility): Switch modules like Leave, Payroll or Recruitment on or off to control what your whole team sees in the app. - [How do plans, module pricing and the free trial work?](https://ashr.work/help/admin/plan-and-billing): Every new workspace starts on a 15-day free trial with all modules unlocked. After that, pricing is your plan per user per month plus any modules you enable outside the plan. - [How do I manage roles and permissions?](https://ashr.work/help/admin/role-management): Assign each person a role that decides what they can see and do, from viewing only themselves to running the whole org. - [How do I set up my organisation structure in ASHR.work?](https://ashr.work/help/admin/setting-up-your-organisation): Build your reporting hierarchy, assign managers, and define departments inside ASHR.work. The org chart and every role gate use this structure. ### Documents & letters - [How do I generate HR letters on company letterhead?](https://ashr.work/help/documents/generating-letters): Create letter templates with placeholders, generate personalised letters for employees, and download branded PDFs styled by your letterhead settings. - [How do I create and manage letter templates?](https://ashr.work/help/documents/letter-templates): Edit the starter letter library, add auto-filling placeholders, and control the email sent with each letter. - [Where do I find my personal documents?](https://ashr.work/help/documents/personal-vault): Your personal vault holds every letter and file tied to you, and only you and authorised HR can see it. ### Policy acknowledgements - [How do I acknowledge a company policy in ASHR.work?](https://ashr.work/help/policy-acks/how-to-acknowledge-a-policy): Open Policies, read the policy on the page, type your full name, tick the confirmation, and your acknowledgement is recorded against that exact version. - [How do I see who has acknowledged a policy in ASHR.work?](https://ashr.work/help/policy-acks/how-to-see-who-has-acknowledged-a-policy): Open Policies then Acknowledgements to see, version by version, how many people have confirmed each policy and exactly who is still outstanding. ### Organisation chart - [How do the org chart and employee directory work?](https://ashr.work/help/organisation/org-chart-and-directory): Explore the reporting hierarchy on an interactive org chart, look anyone up in the searchable directory, and keep your own profile fields up to date. ### Holiday calendar - [How does the company holiday calendar work?](https://ashr.work/help/holidays/holiday-calendar): See the year's company holidays with live countdowns, check what's next from Slack with /ashr holidays, and let leave requests skip holidays automatically. - [How do holidays affect my leave and payroll?](https://ashr.work/help/holidays/how-holidays-affect-leave): Holidays are paid non-working days, so they never cost your leave balance and are blocked in the leave picker. ### Reports & analytics - [How do I track appraisal completion?](https://ashr.work/help/reports/appraisal-progress): The appraisal progress report shows how far your current review cycle has got and who is still pending, so you can nudge people before the deadline. - [How do I export a report?](https://ashr.work/help/reports/exporting-reports): Export CSV downloads any card on the Reports page as a spreadsheet — scoped to your role, over that report's own fixed window, and recorded in the audit log. - [How do I read headcount and adoption metrics?](https://ashr.work/help/reports/headcount-and-adoption): Headcount shows how many active people you have and how they split by team; adoption shows how much your org actually uses ASHR. - [How do I read leave utilisation reports?](https://ashr.work/help/reports/leave-utilization): Leave utilisation shows how much leave people take by type, team and month, so you can spot burnout, plan cover and track payout liability. - [What do the Reports show me?](https://ashr.work/help/reports/understanding-reports): A live, tenant-scoped snapshot for admins and managers — headcount, departments, leave utilisation and workflow, appraisal progress, and recent admin activity. ### Slack app - [How do I use ASHR.work inside Slack?](https://ashr.work/help/slack/using-ashr-in-slack): Install the ASHR Slack app once, connect your account with /ashr connect, then apply for leave, check balances, approve requests and complete check-ins from Slack. ### Your settings - [How do I switch theme or appearance?](https://ashr.work/help/settings/appearance): In Settings switch between Light, Dark and System themes; your choice is saved to your account and follows you across devices. - [How do I manage my notification preferences?](https://ashr.work/help/settings/notifications): In Settings choose how ASHR reaches you — in the app, by email, in Slack or by push — and toggle which events notify you, like approvals, reviews and announcements. - [How do I update my profile and photo?](https://ashr.work/help/settings/profile): Update your own photo, phone, address and emergency contact from Settings — these save right away, while sensitive fields stay admin-only. - [How do I change my password and secure my account?](https://ashr.work/help/settings/security): In Settings change your password, turn on two-factor authentication with an authenticator app, and sign out of your other sessions. ### Recruitment / ATS - [How do I manage my hiring pipeline?](https://ashr.work/help/recruitment/managing-your-hiring-pipeline): Create job openings, move candidates through configurable pipeline stages, schedule interviews and send offers — all from the Recruitment module. - [How do I publish a job and collect online applications?](https://ashr.work/help/recruitment/publishing-jobs-and-collecting-applications): Publish a branded public career page, get a permanent per-job link, and collect applications with resume upload and a mandatory 1-minute intro video — all landing in your pipeline. ### Offboarding & exit - [How do I configure offboarding checklists and settings?](https://ashr.work/help/offboarding/configuring-offboarding): Set up reusable clearance-task templates and offboarding defaults once, so every new exit starts from a consistent checklist instead of being built from scratch. - [How do exits and resignations work?](https://ashr.work/help/offboarding/running-a-smooth-exit): Employees can submit resignations online; HR runs a configurable clearance checklist, records the exit interview and full & final, and closes the exit. ### Talent matrix (9-box) - [How do I use the 9-box talent matrix?](https://ashr.work/help/talent-matrix/using-the-9-box-talent-matrix): Place employees on a performance-vs-potential grid each review period, record a flight-risk note with a written reason, and download the board as a spreadsheet. ### Career growth plans - [How do career growth plans (IDPs) work?](https://ashr.work/help/growth/career-growth-plans): Managers and employees build individual development plans together — aspirations, strengths, development actions with due dates, and a running check-in log. ### Payroll & compensation - [How do I pay a bonus, reimbursement, arrears or a loan deduction?](https://ashr.work/help/payroll/adjustments-bonuses-and-arrears): Queue one-off additions and deductions against an employee; the next run you process picks them up, and locking the run makes sure they are never paid twice. - [How does income tax (TDS) work in payroll?](https://ashr.work/help/payroll/income-tax-and-tds): Choose manual or automatic TDS, capture each employee's regime and investment declarations, keep the year's tax slabs up to date, and export Form 16 / Form 130. - [How do I run payroll and share payslips?](https://ashr.work/help/payroll/running-payroll-and-payslips): Run monthly payroll through draft, review, approval and lock; employees get branded payslips, and admins get TDS handling, adjustments and bank/statutory exports. - [How do I set up payroll and salary structures?](https://ashr.work/help/payroll/payroll-salary-structures): Set your payroll rules once, then give each employee an annual CTC — ASHR builds a compliant salary breakup automatically. ### Contractor payouts - [How do I pay contractors and freelancers?](https://ashr.work/help/contractor-payouts/paying-contractors-and-freelancers): Set an hourly, monthly-fee or per-engagement pay profile per worker, generate a month of draft payouts with 194J/194C TDS, approve, pay via bank CSV and share payment advices. ### Expenses - [How do I approve and reimburse expense claims?](https://ashr.work/help/expenses/how-to-approve-and-reimburse-expenses): Managers, HR admins and finance decide claims on the To approve tab. Finance then records the payment reference on the To reimburse tab, which closes the claim out. - [How do I claim an expense in ASHR.work?](https://ashr.work/help/expenses/how-to-claim-an-expense): Open Expenses, click New claim, pick a category, enter the amount and date, say what it was for, and submit. Your approver decides and finance records the payment. ### Benefits - [How do I join or decline a benefit plan in ASHR.work?](https://ashr.work/help/benefits/how-to-enrol-in-a-benefit-plan): Open Benefits, read what each plan covers, then join it (saying how many dependants you cover) or decline it. Ending cover keeps the record that you had it. - [How do I run the benefit plan catalogue in ASHR.work?](https://ashr.work/help/benefits/how-to-run-the-benefit-plan-catalogue): Add plans with their provider, policy number and cover window, read the roster and covered-lives count on each, and retire a plan when it stops taking anyone new. ### Announcements & feed - [How do birthday, anniversary and new-joiner wishes work?](https://ashr.work/help/announcements/celebrating-birthdays-and-anniversaries): Every morning the feed automatically posts a card for anyone whose birthday, work anniversary or first day is today — and, if enabled, emails that person a warm message from your company. - [How do announcements and the company feed work?](https://ashr.work/help/announcements/sharing-company-announcements): Post company announcements with scheduling, pinning and acknowledgements; the feed also carries kudos, birthdays and work anniversaries automatically. ### Recognition - [How do I recognise a colleague and see recognition trends?](https://ashr.work/help/recognition/what-is-recognition): Give recognition right from the Recognition page, the company feed or Slack, tag a company value, and see what you've received and given plus team-wide trends. ### Asset management - [How do I request a company asset, and how do I hand one back?](https://ashr.work/help/assets/requesting-and-returning-assets): See the laptops and gear assigned to you, confirm receipt with one tap, request new equipment, and understand how returns are handled by IT. - [How do I track company assets and assignments?](https://ashr.work/help/assets/tracking-company-assets): Register laptops, devices and equipment in categories, assign them to employees with acknowledgement, and keep a full timeline until return or retirement. ### Helpdesk - [How do helpdesk tickets and SLAs work?](https://ashr.work/help/helpdesk/getting-help-with-tickets): Raise HR/IT tickets in categories, track replies and status, and rate the resolution; agents work a queue with per-priority SLA timers and breach alerts. - [How do I raise a helpdesk ticket that gets solved fast?](https://ashr.work/help/helpdesk/raising-a-good-ticket): Pick the right category, describe the problem clearly, attach screenshots, and set priority so your ticket gets solved fast. ### Concerns & grievances - [How does the committee handle a grievance case?](https://ashr.work/help/concerns/handling-a-grievance-case): For grievance and POSH committee members — acknowledge a case, investigate with confidential notes, track statutory deadlines, and close with a recorded outcome, all access-logged. - [How do I raise a confidential concern or grievance?](https://ashr.work/help/concerns/raising-a-confidential-concern): Submit grievances — including POSH complaints — confidentially or anonymously with a tracking token; a designated committee investigates with deadlines and recorded outcomes. ### Surveys & eNPS - [How do I read my survey results and eNPS?](https://ashr.work/help/surveys/reading-survey-results): Understand eNPS, response rate, trends, benchmarks against your own earlier cycles and department breakdowns — while every individual answer stays anonymous. - [How do engagement surveys and eNPS work?](https://ashr.work/help/surveys/running-engagement-surveys): Build pulse surveys, run them on recurring cycles with reminders, and read eNPS with trends, benchmarks against your own earlier cycles and department breakdowns — responses stay anonymous. ### FAQs - [Is my data safe in ASHR.work? How do you handle security and compliance?](https://ashr.work/help/faqs/data-security-and-compliance): ASHR.work encrypts every customer row with tenant-scoped isolation, enforces RLS in Postgres, and is designed to meet GDPR, CCPA, and India's DPDP Act. - [How much does ASHR.work cost and what is included?](https://ashr.work/help/faqs/pricing-and-plans): ASHR.work is priced per employee per month with three tiers — Starter, Growth, and Enterprise. Every tier includes the core HR modules. ### Concepts explained - [How is my company's data kept private and separate?](https://ashr.work/help/concepts/data-isolation): Every record is tagged with your organisation and the database itself blocks any query from returning another company's data. - [What is multi-tenancy in ASHR.work?](https://ashr.work/help/concepts/multi-tenancy): Many companies share one ASHR.work app, but each is a sealed space that only ever sees its own data. ### Developers & API - [How do I create API keys and use OAuth2?](https://ashr.work/help/developers/api-keys-and-oauth): Generate scoped API keys (shown once, hashed at rest), edit, rotate or revoke them; or register an OAuth2 client to exchange a client id + secret for short-lived access tokens with refresh. - [How do I use the ASHR.work API?](https://ashr.work/help/developers/using-the-api): Create an API key with the scopes you need, send it as a Bearer token to /api/v1, and read or write your workspace data — with cursor pagination, idempotent writes and RFC 9457 errors. - [How do webhooks work?](https://ashr.work/help/developers/webhooks): Register an endpoint and pick events; ASHR sends a signed POST when they happen. Verify the X-Demystify-Signature HMAC with the secret shown once, and reject stale or unsigned requests.